StudyTrax Help

Self-serve how-tos for coordinators, PIs, and participants who use StudyTrax. Follow the steps yourself; confirm labels in the app when a page says "(confirm in app)."

Staff app: https://my.studytrax.com

The blue ? button in the app opens the matching help article.


Staff

PageWhat it covers
Sign inOpen the staff app, enter credentials, first-time password
Reset passwordForgot password, locked out, reset flow
Add a staff userCreate account, grant project roles
SubjectsEnroll, search, enter data in Subject Management
QueriesTrack data issues, who can do what
Portal accessLet subjects see forms in the participant portal
ExportData Sets export
WorkbenchReports, tables, charts, publish

How-tos

Step-by-step guides for common coordinator tasks.

PageWhat it covers
Add a subjectEnroll a new participant
Create subject without nameEnroll subjects when name fields are not collected
Enter an encounterRecord a visit
Due datesUnderstand how due dates work for encounters
Create an intervalDefine a visit type
Intervals in depthAdvanced interval configuration—triggers, expressions, scheduling
Encounter display namesCustomize encounter labels with expressions
Attach variable groupsChoose forms for a visit
Create a variable groupBuild a form (CRF)
Add a variableAdd a field to a form
VariablesManage variable definitions and change constraints
DependenciesShow/hide logic, calculated values, JavaScript expressions
Data entry prompt HTMLLinks, images, and CSS in prompts
Custom entities vs non-fixedDecide between CE and non-fixed intervals
Custom entities include vs reconcileConfigure how CEs appear at encounters
Add a siteCreate and attach locations
Sites and orphansManage site assignments and orphan subjects
Import subject dataBulk-load from spreadsheet
Import and export notesAdditional details for import/export workflows
Quick filtersFilter subjects by date, status, or variable value
Schedule statusTrack enrollment state and follow-up discontinuation
Run reportsView due lists and data completion
Subject report templateCustom per-subject reports
Home and calendarNavigate the Home screen
Home search and tipsReference for common Home screen patterns
Subject tasksCreate to-do items for subjects
Tango rewardsConfigure gift-card rewards integration
NotificationsConfigure email notifications for project events
QueriesCreate, respond to, and manage data queries
RandomizationAssign subjects to treatment arms and manage blinding
RolesReference for project and organization roles
Assign project rolesGrant access to a project
Create a projectSet up a new study
Customer menuNavigate your organization's account and switch projects

Participants

PageWhat it covers
Sign inOpen the participant portal, credentials, cannot sign in

Concepts

PageWhat it covers
Data modelCustomer, Project, Site, User, Variable Groups, Intervals, Encounters, Custom Entities

Editors

PageWhat it covers
GapsMissing facts that block more pages