Queries

Create, respond to, and manage data queries.

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Queries move through three statuses: Unresolved (created by Query Management), Resolved (responded to by Subject Management), and Closed (finalized by Query Management).

Query roles

RoleCreateResolve (respond)Close
Query ManagementYesYesYes
Subject ManagementNoYesNo

All query roles are site-scoped.

Query workflow

  1. Unresolved — Query is created, needs response.
  2. Resolved — Response provided, awaiting review.
  3. Closed — Query is complete.
StatusRole required to change
Create (Unresolved)Query Management
ResolveSubject Management
CloseQuery Management

Queries list on a subject with open queries, status, and actions
Queries list on a subject with open queries, status, and actions

Notifications

Configure query notifications at Project Overview → Notifications.

ConfigurationNotes
Two notifications typicalOne for project variables, one for encounter variables
Site-scopedNotifications go to recipients configured for that site
Deleted queryShould not trigger an email

Query tags

Tags can include non-PHI identifiers:

AllowedNot allowed
Reference IDVariable values (unless that value triggered the query)
Project IDPHI fields
Encounter Date

One email per query: Multiple queries cannot share a single email notification.

Importing queries

Query import creates new queries only.

Import scenarioResult
Open query in file, open in systemUpdates existing
Resolved query in fileUpdates to resolved
Closed query in fileCreates new query

Closed queries in the system cannot be updated via import—a new query is created instead.

Data Sets and open queries

Data Sets can be configured to ignore values with open queries. This excludes disputed data from exports until queries are resolved.

No bulk resolve

There is no user-accessible "resolve all queries" function. Each query must be resolved individually.

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